What should I expect if my pre-ordered item is delayed?Updated 6 months ago

Items that are available for pre-order are expected to be dispatched the day before the official release date. However, there can be occasional delays due to factors outside of our control, such as manufacturing or distribution setbacks. We will notify you with an automated email providing tracking details as soon as your pre-ordered item is dispatched. Should you choose not to wait for a delayed pre-order, you're welcome to request a refund through the chat service on our website.